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ASQ Philadelphia – Lean QM 310-2

March 22 @ 8:30 am - 4:30 pm

Instructor: Roy Kinkaid

ASQ RU: 0.8   Prerequisite: None required but an understanding of quality tools helpful.

Lean – a methodology for identifying non-value added activities and waste in all sectors:  manufacturing, service, health care, education and non-profit.

Proposed Benefits:

Lean is a structured methodology, often associated with Six Sigma (a process improvement methodology) that identifies opportunities for reducing waste, and non-value added activities, reducing costs and improving process throughput. In this one-day session participants will learn to apply the methodology to effect improvement.

ASQ definition: Producing the maximum sellable product or services at the lowest operational cost.

MIT definition: Its goal (Lean) is to incorporate less human effort, less inventory, less time to develop products and less space to become highly responsive to customer demand while producing top quality/service in the most efficient and economical manner possible.

Participants will learn to:

  • identify a process (opportunity) for improvement
  • write a clear statement of the problem to be worked on
  • set a goal for improvement and a time frame for achieving the goal
  • calculate potential cost savings
  • stages of a successful team
  • identify process data available and process data needed
  • analyze data (data – information – knowledge – improvement)
  • create process maps that are part of the Lean methodology
  • perform root cause analysis
  • implement a control plan to maintain gains

Tools included in the training:

  • Lean tools: Process Mapping, Swim Lane Mapping, Value Stream Map, SIPOC and 5S.
  • Basic quality tools to include: data analysis tools – Mean, Range, Standard Deviation, Trend Chart, Pareto, Fishbone Diagram, 5 Whys and Cost of Quality.

Class availability:

Classroom Based: The public class (must have a minimum of 6 paying students) is held for one (1) day with eight (8) hours of instruction (two breaks and lunch).

On-Site Based: A private class (must have a minimum of 6 students) is held for one (1) day with eight (8) hours of instruction (two breaks and lunch provided by the organization) or five (5) days – four (4) hour sessions per day of application to a process selected by the organization. As a private class the course can be customized with current problems and issues at the organization. Means of projection and training room to be provided by the organization with dates to be negotiated. If interested contact Roy Kinkaid – rkinka@hotmail.com  – 917-353-5342.

About the instructor: Roy Kinkaid

Roy Kinkaid is an independent consultant (25+ years’ experience) with an extensive background in the implementation of various quality management systems – Lean/Six Sigma, Baldrige, Continuous Improvement and Total Quality Management.

Roy has a degree in management, statistics, from Philadelphia University, is a Six Sigma Black Belt, Baldrige Examiner, and a senior member of the ASQ.

He has process improvement experience in manufacturing, service, non-profit, education, and healthcare, helping organizations to achieve six sigma levels of quality. Roy has hands on experience with change management, coaching and facilitation skills necessary to implement a quality program. He has extensive experience working in Europe, the UK and Asia.


March 22
8:30 am - 4:30 pm
Event Category:


Philadelphia Section – American Society for Quality