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ASQ CMQ/OE Certified Quality Manager Exam Prep with ONLINE option Tuesdays May-June 2018 (CP350-1)

May 1 @ 6:30 pm - June 26 @ 9:30 pm

$699.00 - $799.00

Instructor: Jay Armstrong.  Jay’s professional profile is listed further down this course description. To view all ASQ-Philadelphia instructor biographies visit https://www.asqphilly.org/courses/instructor-biographies/

The course consists of nine (9) classes on Tuesdays 6:30-9:30 PM Eastern Standard Time from May 1st to June 26th including Tuesday May 29th the day after Memorial Day. This precedes ASQ’s computer-based testing window of July 6 – 22, 2018. Cost Savings discount is offered via Early Bird registration, and when three or more from the same company register together.

The Section reserves the right to cancel the course if the minimum enrollment of 6 is not met. Refunds will be provided if class is not held. For tracking status of Go/No-Go based on ticket sales you can contact Section 0505 volunteer Tom Reed tomreed610@verizon.net.

Attendance options:

1) Live online: via www.GoToMeeting.com link to be sent by instructor.

2) Live in person: Montgomery County Community College, Advanced Technology Center, Room TBD, 340 DeKalb Pike, Blue Bell, PA 19422.

3) Recorded: watch all sessions via uploaded video recordings.

Your contact information email and Phone Number obtained during registration is important. Instructor Jay Armstong will contact you directly before the first class on how to access the Web-based platforms for the course. If you have any questions you can contact Jay Armstrong directly at genengineer05@yahoo.com (215) 208-4611.


There are no prerequisites for this preparation/refresher class; 5 to 10 years of on-the-job experience is required (depending on education level) to apply for the certification examination. More precise information is found in the ASQ Brochure at: http://asq.org/cert/resource/pdf/certification/inserts/CMQ-OE%20Insert.pdf

Class Details:

ASQ members earn 2.7 RU.

ASQ CMQ/OE certification is considered a mark of quality excellence in many industries – not just through mastery of the body of knowledge in quality systems and tools, but also through ability to build alliances across functions.

The seven broad topics of the CMQ/OE Body of Knowledge include:

  • Leadership
  • Strategic Plan Development, Deployment
  • Management Elements and Methods
  • Quality Management Tools
  • Customer-Focused Organization
  • Supply Chain Management
  • Training and Development

Having the CMQ/OE certification will differentiate you and your company.

  • Managing Quality in or outside the quality function organization
  • Leveraging the quality organization and management systems
  • Motivating and evaluating staff
  • Managing projects and human resources
  • Leading teams in monitoring, measuring, and improving performance with customers/suppliers
  • Champion process-improvement initiatives—everywhere
  • Building alliances – strengthening relationships
  • Understanding company cultures and personalities
  • Contributing to the strategic planning and deployment initiatives
  • Analyzing financial situations,
  • Determining and evaluating risk
  • Integrating quality systems and tools into the fiber of assorted management systems

Be part of a local study group led by a highly qualified and certified instructor. Be part of a facilitated, small, study group of local professionals doing a page-turn of the Quality Council of Indiana CMQ Primer, an ASQ-approved and very popular study guide.  Your comprehension and exam score will surely increase by not studying alone. Join us!

Familiarize yourself with the exam: This course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use and highlights sample questions, both multiple-choice and constructed responses.

Pace your study over ten weeks: As facilitator, the instructor will enable the group to see the fully body of knowledge and zero in on areas in need of self-study or brush up on your own before the exam. Participants will be asked to pre-read each section of the primer each class, so the page-turn in class can be fairly fast. The instructor will plan and encourage stopping points to discuss rational for and/or likelihood of examination questions.

Practice and receive critiques: As facilitator, the instructor will allow time at each session to practice multiple choice questions, and practice constructed response questions. The instructor will also provide individualized critiques via email between classes. Time spent in-class will not only be fun but give you confidence entering the examination.

Additional Purchase Requirement:

The course instruction workbook is not included in the course fee. Before the first-class students must purchase the $80 printed copy of the Quality Council of Indiana CMQ Primer at http://www.qualitycouncil.com/CMQ.html.

We also recommend purchasing for yourself a copy of the $35 CMQ Solutions guide. Additional course material will be provided by the instructor.

Certification Examination, another cost:

Registration and payment for this class does not include registration with ASQ for the certification testing. For testing registration cost and deadline information, go to ASQ.org https://asq.org/cert/certifications and locate “Manager of Quality / Organizational Excellence”. It is strongly advised that registrants of this course consider taking the ASQ exam during the July 6 – 22, 2018 ASQ Computer-Based Testing window. It is also advised to delay registering for that exam until after this course has begun.

About the Instructor:

Jay Armstrong is the Director of the Project Management Office of the Temple University Health System. He holds a B.A. in Bioanthropology, Summa cum Laude, an MSc. in Biotechnology Engineering (both, University of Pennsylvania), and M.S.E. in Technology Management (Wharton/ University of Pennsylvania), and an MSc. in Biotechnology (Johns Hopkins). Mr. Armstrong has more than 20 years of experience in the Pharmaceutical industry in the areas of R&D, Pre-clinical Drug discovery, Lean Six Sigma, Decision analysis, Innovation, Operations Management, Strategy development, Tactical planning, and Analytics and is the holder of 10 US and international patents for his experimental work with Sirolimus in organ transplantation. He is a Six Sigma Master Black Belt, Six Sigma Black Belt (ASQ, University of Notre Dame), CMQ/OE (ASQ) and is a graduate of the Project Management and Decision Analysis programs of Standford University and the Lean Academy at MIT.

Payment Options:

Payment for the course is due by the Eventbrite Sales End date and time.

PayPal: This is the preferred payment. Follow instructions on the Eventbrite Registration page.

An alternative that requires special arrangement with the Instructor and Section Treasurer listed below, is to pay by check. Contact: Instructor Jay Armstrong 215-208-4611, and Section 0505 Treasurer Stuart Roseman 215-692-3993 stew1217@gmail.com.

Pay by Check: Make payable to ASQ Philadelphia Section 0505

Mail checks to:

              ASQ Section 0505

              c/o Stewart Roseman

              1217 Hartranft Ave.

              Fort Washington, PA 19034

Emergency Contacts:

Instructor Jay Armstrong 215-208-4611, or Section 0505 Treasurer Stuart Roseman 215-692-3993 stew1217@gmail.com.


May 1 @ 6:30 pm
June 26 @ 9:30 pm
$699.00 - $799.00
Event Category:


Philadelphia Section – American Society for Quality


Montgomery County Community College
340 DeKalb Pike Advanced Technology Center, Room 218
Blue Bell, PA 19422 United States
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